Certification Study Guides
Deep-dive study guides for every exam domain. Read through each section to build mastery before taking the exam.
System Administrator
Platform Configuration & Management
Prepare for the CSA certification covering platform navigation, instance configuration, collaboration apps, self-service, database administration, and development basics.
6
Domains
60
Exam Qs
90m
Duration
70%
To Pass
Application Developer
Scripting & Application Design
Practice for the CAD certification with questions on application design, UI customization, automation, security, and integrations.
6
Domains
60
Exam Qs
90m
Duration
70%
To Pass
Data Foundations
CMDB & CSDM
Master CMDB configuration, data governance, and the Common Service Data Model for the CIS-DF certification.
5
Domains
60
Exam Qs
90m
Duration
70%
To Pass
Community-created study aids. Not official ServiceNow exam content.